How Vendor Relationships Can Help You Manage Costs

Maintaining vendor relationships ensures good service, and can be a useful tool to reduce costs. Here are 5 tips to establish effective vendor relationships.


Starting and growing a small business is a costly endeavor, and entrepreneurs are often faced with unexpected costs along the way. But even if you find yourself paying more than expected for an effective website or legal counsel, there are other unexpected ways to offset those costs.

For instance, when you build effective, long-term relationships with your vendors, you don't just help ensure that you'll get good service. You can also maximize those relationships to help manage—or reduce—costs substantially. Here are five ways that you can cut costs through effective vendor relationships.

1. Negotiate for favorable contract terms.
If you plan to renew your contracts with the same vendors you've been working with, consider sitting down to renegotiate your terms. For instance, if you sign a two-year contract rather than your standard annual contract, your vendor may agree to a reduced price.
2. Pay early to receive discounts.
Many vendors offer a standard discount to customers who pay their invoices early, such as 10 to 15 days out rather than 30 or 45 days out. While paying early may tie up some of your cash, the practice can pay off if you're paying 10 percent or 15 percent less than the standard invoice amount.
3. Purchase bulk supplies.
Maybe you already purchase some items—such as printer paper or paperclips—in bulk to achieve lower costs. But chances are you can do the same thing with other types of products. For instance, if you host a birthday lunch for each staff member, don't buy a package of birthday plates and napkins every month or so; save money by purchasing a whole box and storing them.

If you supply snacks and drinks for training programs, company picnics and other events scattered throughout the year, don't buy bottled waters and sodas each time you need them. Purchase them in bulk and keep them on hand to use when needed. If you take time to think carefully through all the purchases you make in a year, you will likely come up with a number of items that can be purchased in bulk from your vendors at lower prices.

4. Ask for extra discounts.
While some vendors offer a standard discount, such as 10 percent, for early payments, others only offer discounts on a case-by-case basis. Obtaining those discounts often depends on a person-to-person negotiation between the business owner and the vendor.

For instance, business consultant Kevin Coyne recommends personally contacting the local managers of hotels where employees regularly stay to ask for discounts. By doing so, one of his client companies achieved discounts of more than $300,000 a year, he writes in the Harvard Business Review.

5. Collaborate with similar companies.
If you feel that your small business doesn't have enough buying power to achieve the best discounts available from your vendors, consider reaching out to other companies in your industry or local area that use the same vendors you do. If you agree to purchase certain supplies together, you'll combine your purchasing power and strengthen your ability to ask for discounts.

For instance, you might join with three other companies and explain to your vendor that you will all purchase from him for a period of three years for a 25 percent price cut. Because such a deal brings your vendor the business of four small companies, he may be willing to make that bargain.


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